Privacy Policy

Last updated: 12/6/2024

1. Introduction

At Retime.ai, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

2.1. Personal Information

  • Name and contact information
  • Company details and business information
  • Email address and communication preferences
  • Billing and payment information
  • Login credentials and account settings

2.2. Usage Information

  • Search keywords and monitoring preferences
  • Service usage patterns and interactions
  • Device information and IP addresses
  • Browser type and system information
  • Time spent on the platform

3. How We Use Your Information

3.1. Service Provision

  • Provide and maintain our services
  • Process your transactions
  • Monitor and analyze usage patterns
  • Improve our service features
  • Customize your experience

3.2. Communications

  • Send service updates and notifications
  • Provide technical support
  • Share promotional offers (with consent)
  • Respond to your inquiries

4. Data Storage and Security

4.1. Security Measures

  • Encryption of sensitive data
  • Regular security assessments
  • Access controls and authentication
  • Secure data backup systems
  • Monitoring for suspicious activities

5. Third-Party Services

5.1. Service Providers

  • Stripe for payment processing
  • Analytics providers
  • Email service providers
  • Cloud storage services

5.2. Data Sharing

  • Only with your explicit consent
  • To comply with legal obligations
  • To protect our rights and safety
  • In connection with business transfers

6. Your Rights and Choices

6.1. Access Rights

  • Access your personal information
  • Correct inaccurate data
  • Request data deletion
  • Export your data
  • Opt-out of communications

7. Cookie Policy

We use cookies and similar tracking technologies to:

  • Remember your preferences
  • Analyze usage patterns
  • Enhance security
  • Improve user experience

8. Children's Privacy

Our service is not intended for users under 18 years of age. We do not knowingly collect information from children.

9. International Data Transfers

Your information may be transferred and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Policy

We may update this policy periodically. We will notify you of any material changes via email or through the service.

11. Contact Information

For privacy-related questions or concerns, please contact us at:

  • Email: support@retime.ai