Terms of Use

Last updated: 12/6/2024

1. Agreement to Terms

By accessing or using Retime.ai (the "Service"), you agree to be bound by these Terms of Use ("Terms"). If you disagree with any part of the terms, you do not have permission to access the Service.

2. Description of Service

Retime.ai provides AI-powered lead generation and social media monitoring services. The Service includes:

  • Real-time monitoring of social media platforms
  • AI-powered lead identification and filtering
  • Response generation and management tools
  • Analytics and reporting features

3. User Accounts

3.1. Registration Requirements

  • You must be 18 years or older to use the Service
  • You must provide accurate, current, and complete information
  • You are responsible for maintaining the confidentiality of your account
  • You must notify us immediately of any unauthorized access

3.2. Account Restrictions

  • One account per user unless explicitly authorized
  • Accounts cannot be shared or transferred
  • You may not impersonate others or provide inaccurate information

4. Subscription and Payments

4.1. Subscription Terms

  • Subscription fees are billed in advance on a monthly basis
  • All fees are non-refundable unless required by law
  • We reserve the right to change pricing with 30 days notice

4.2. Payment Processing

  • Payments are processed through Stripe
  • You agree to provide current, complete, and accurate payment information
  • Failed payments may result in service interruption

5. Acceptable Use

5.1. You agree not to:

  • Use the Service for any illegal purpose
  • Attempt to gain unauthorized access to the Service
  • Interfere with or disrupt the Service
  • Sell, resell, or lease the Service
  • Copy or distribute any part of the Service
  • Use the Service to store or transmit malicious code
  • Exceed usage limits or API calls

6. Data and Privacy

6.1. Data Collection

  • We collect and process data as described in our Privacy Policy
  • You retain all rights to your data
  • You grant us license to host, copy, and display your data

6.2. Data Security

  • We implement reasonable security measures
  • We cannot guarantee absolute security
  • You are responsible for backing up your data

7. Intellectual Property

7.1. Our Rights

  • All Service content is owned by Retime.ai
  • Our trademarks may not be used without permission
  • The Service code and technology is our proprietary property

7.2. Your Rights

  • You retain ownership of your data
  • You grant us limited license to use your data for service operation

8. Termination

8.1. Termination by You

  • You may terminate your account at any time
  • Termination does not relieve payment obligations

8.2. Termination by Us

  • We may terminate or suspend service immediately for violations
  • We reserve the right to terminate or suspend access to the Service for violations of these terms

9. Disclaimers

The Service is provided "as is" without warranties of any kind.

10. Contact Information

For questions about these Terms, please contact us at:

  • Email: support@retime.ai